Privacy Policy

Introduction

HodieTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our live video production platform, mobile applications (LiveSource Camera App), web applications, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our Services, including:

• Account Information: Name, email address, username, password, and organization details when you create an account.
• Profile Information: Your role (director, camera operator, administrator), profile picture, and contact preferences.
• Payment Information: Billing address and payment method details processed through our secure payment providers.
• Communications: Messages, feedback, and support requests you send to us.

Camera and Microphone Data (Mobile App)

The LiveSource mobile app requires access to your device's camera and microphone to provide live streaming functionality:

• Camera: Used to capture live video for streaming to designated events.
• Microphone: Used to capture live audio accompanying the video stream.

You can revoke camera and microphone permissions at any time through your device's Settings app.

Video and Audio Content

When you use our Services to stream or record events:

• Live Video Streams: Video and audio content captured through your cameras during live productions. Live streams pass through our servers in real-time and are delivered to authorized viewers.
• Recordings: If your organization enables the recording feature for an event, video streams are recorded in HLS format and stored on our cloud servers (Amazon Web Services S3). Recording is an optional feature that must be explicitly enabled per event.
• Event Metadata: Event names, descriptions, schedules, and camera configurations.

Automatically Collected Information

We automatically collect certain information when you use our Services:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Log Data: IP address, browser type, access times, pages viewed, and referring URLs.
• Usage Data: Features used, streaming quality, session duration, and interaction patterns.
• Location Data: General location based on IP address (we do not collect precise GPS location).

How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver live streaming, video switching, recording, and playback functionality.
• Process Transactions: Handle subscriptions, payments, and billing.
• Improve Services: Analyze usage patterns to enhance features, performance, and user experience.
• AI Camera Switching: Our optional AI feature analyzes video frames in real-time to detect object positions (such as ball location in sports) and general person presence to automatically switch between cameras. This processing happens on our streaming servers and is not stored.
• Customer Support: Respond to inquiries and provide technical assistance.
• Communications: Send service updates, security alerts, and promotional materials (with your consent).
• Security: Detect, prevent, and respond to fraud, abuse, and security incidents.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes.

AI and Automated Processing

Our platform offers optional AI-powered camera switching for supported event types (such as sports). When enabled, this feature:

• Object Detection: Detects the position of objects (e.g., a ball in sports events) to follow the action.
• Person Detection: Identifies general human presence and movement patterns to frame shots appropriately.
• Real-Time Processing: Analysis occurs in real-time on our streaming servers; video frames used for AI analysis are not stored separately.

AI processing is entirely optional and must be explicitly enabled by your organization for each event. Organizations retain full control over whether to use AI features.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist with hosting, payment processing, analytics, and customer support.
• Streaming Destinations: When you choose to stream to external platforms (YouTube, Twitch, Facebook), your video content is transmitted to those services per their privacy policies.
• Organization Members: Other members of your organization as configured by your administrator.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share information.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256).
• Secure authentication using JWT tokens with regular rotation.
• Access controls limiting data access to authorized personnel.
• Regular security audits and vulnerability assessments.
• Encrypted storage for streaming keys and credentials.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide our Services and maintain your account.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Video Recording Retention

• Streaming Server Storage: Temporary recording files on our streaming servers are automatically deleted within 1 hour after being uploaded to cloud storage.
• Cloud Storage: Recordings stored in our cloud infrastructure (Amazon S3) are retained until your organization administrator deletes them or closes the account.
• Organization Control: Organization administrators can delete recordings at any time through the platform dashboard.

Account Deletion: Upon account deletion request, we will remove your personal information and all associated recordings within 30 days, except where retention is required by law.

Access Control for Video Content

Access to video content is controlled as follows:

• Live Streams: Viewable only by authenticated users with appropriate roles (Directors, Administrators) within the organization that owns the event.
• Recordings: Accessible only to authenticated organization Directors and Administrators. Access is secured via time-limited signed URLs that expire after 4 hours.
• Fan Pages (Optional): If an organization chooses to enable the public "Fan Page" feature for an event, the program output stream becomes publicly viewable. Individual camera sources and recordings remain private unless explicitly shared.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request transfer of your data to another service.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Restriction: Request limitation of processing in certain circumstances.

To exercise these rights, contact us at privacy@hodietech.com.

Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. If you believe we have information from a child under 13, please contact us.

Note: While our platform may be used to stream events featuring children (such as youth sports), the video content is controlled by the organizing organization, not by us.

International Data Transfers and Geographic Location

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

Data Storage Locations

• Primary Infrastructure: Our servers and data storage are located in the United States, specifically AWS US East (Ohio) region (us-east-2).
• Streaming Servers: Live video streaming may be processed through servers in multiple regions to optimize performance, but recordings are stored in our primary US location.
• Backups: Data backups are maintained within the United States.

For EU/EEA Users: By using our Services, you consent to the transfer of your data to the United States. We rely on Standard Contractual Clauses and other appropriate safeguards for international data transfers as required under GDPR.

Third-Party Services and Tracking

Our Services may contain links to or integrations with third-party services (e.g., YouTube, Twitch, Facebook Live). This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose.
• Right to request deletion of your personal information.
• Right to opt-out of the sale of personal information (we do not sell personal information).
• Right to non-discrimination for exercising your privacy rights.

To exercise your CCPA rights, contact us at privacy@hodietech.com.